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Product reviews of Neutrogena Wave Duo 2-Speed Deep Clean Power Cleanser, Battery Included, 14 Foaming Pads Review: Great product! Beauty product: 5 Stars
I heard about the Wave through word of mouth. From a friend of a friend. Everyone said it was really good and worked well. I bought it and tried it the day it came in the mail. I was amazed in the difference of my skin after only 1 use. I thought that my skin was getting clean by using facial cleanser every day. I was wrong. Even after I washed my face with cleanser then used the Wave, I could see what my regular cleanser was missing. I would absolutely recommend the Wave. It's wonderful!
Review: Makes face feel nice...BUT IT BROKE IN LESS THAN A MONTH Beauty product: 2 Stars
This thing, along with the original Wave, are poorly built pieces of ****. When I first started using the Wave Duo, I loved it; it made my face super smooth, soft, and healthy-looking. I also liked and utilized the 2 speeds (the lower for every day cleaning and the higher for rigorous exfoliating). Overall it seemed to clean my face better than conventional cleaning with a cleanser.
However, after about 3 weeks of use, my unit broke because the power button would no longer stay "clicked" on. The buttons that control the power and speed are push on, push off, "click" buttons. They are cheap little plastic buttons with springs under them and tiny metal latches that latch into grooves on the plastic molding of the buttons. When they are not latched, the springs pop the buttons back out. When these buttons are working, they make a "click" sound when pressed. I opened the unit up in attempt to see why my power button no longer worked. I found that dirty water had seeped in and mildew caked up under the buttons. I cleaned out the mildew with q-tips and rubbing alcohol and that seemed to fix the power button but it broke again within a week. My battery also started to drain very quickly and the motor that vibrated the device would not spin anymore.
Even though the manufacturer says you can use this thing in the shower, you can't. Dirty water will get in and short or jam up your device. You can't even get this thing wet which totally defeats the purpose of using it to wash your face. I plan to buy a Clean and Clear Blackhead eraser to replace this since the cleansing pads are interchangeable. The Blackhead eraser might not necessarily be more well built and it does not have 2 speeds but at least they don't have cheap little click buttons that could get jammed. Instead, the blackhead eraser has a twist on, twist off power switch.
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