double rich hot cocoa shower gel | ultra rich 3-in-1 shampoo, shower gel & bubble bath | philosophy
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Category: Beauty See more product details |
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Product reviews of double rich hot cocoa shower gel | ultra rich 3-in-1 shampoo, shower gel & bubble bath | philosophy
Review: BEWARE: THIS IS NOT 16 OZ IT IS 2 OZ
Beauty product: 1 Stars
Here is the email documenting the conversation I just had with Philosophy:
I just now called your 800 number and canceled my order. The woman told me that you are aware of the error but that you are not canceling orders AND that you are knowingly shipping out the 2oz when you know people are expecting the 16oz. That is very bad business and in my opinion speaks very poorly for you. That is so wrong to ship out another item than what people actually ordered. Sorry, but I think that is pretty dishonest.
Wow, I can't believe the conversation I just had with your Customer Service. Any company that knowingly does a bait and switch like this is pretty low.
Review: Beware
Beauty product: 1 Stars
I ordered the product and just got cancellation email from Amazon. No explanation on the reason in the email. I've been using Philosophy for a long time. Customer service is not helpful and I'm not happy with the transaction. I'll never order from them again. If you think of ordering from them, think again. Review: Cleans fine, but can you stand the smell?
Beauty product: 2 Stars
You are either going to love this smell or hate it. Me, I gave it 2 stars. This smells like fake chocolate. If you're not sure if you like that smell, I suggest you go to Bloomingdales and take a sniff before you buy it, before you're stuck in a shower with it.
If you do like the smell, it cleans just fine. I can't actually say anything negative on that side of things. It also does lather pretty well.
Review: Crappy Company with Crappy Service
Beauty product: 1 Stars
cancelled my order and then sent me THIRTY...yes 30 EMAILS...telling me that they cancelled it. Review: Horrible customer service
Beauty product: 1 Stars
I also ordered the 16 oz product, only to have it cancelled without explanation. When I contacted customer service via email, I received nothing but a canned email. Sent another email, got the same canned response. Horrid c.s. I filed a complaint with the BBB. Even if I get nothing out of it, I'm hoping this will force the company to respond to me with something other than an auto-response!