iTech 83806 Ceramic Tourmaline Straightening Iron, 1-3/8"
by iTech
List Price:
Our Price: $135.00
Availability: Usually ships in 1-2 business days
Category: Beauty
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iTech 83806 Ceramic Tourmaline Straightening Iron, 1-3/8" Details
Manufacturer: iTechBrand: iTech
Release Date: 2008-10-03
Model: Model 83806
Product features:
- Heats up in seconds digital display.
- Adjustable heat control up to 400 degrees F. Ceramic heating device ensures even heat distribution and fast heat recovery.
- 100% Ceramic plates infused with tourmaline crystals leave hair smooth, silky and frizz free.
- Seals cuticle to prevent split ends.
- 360 degree swivel cord
Product reviews of iTech 83806 Ceramic Tourmaline Straightening Iron, 1-3/8"
Review: Defective Product ... Worse Customer Service from iTech
Beauty product: 1 Stars
I bought the iTech Ceramic Tourmaline Flat Iron from Seattle beauty supply Ed Wyse. I had used the product two or three times when in a sizzle of smoke it just stopped working- while getting ready for a wedding no less. Appliances have never shorted out in my home the years we've lived here so assumed the product was defective. Because I had the flat iron just over 30 days Ed Wyse would not take it back but instead referred me to iTech support in California. The customer service person responded disinterestedly and told me to mail it back to them with a check for $15 dollars to mail me a new product. I told the rep that after sinking nearly $200 into the product I wasn't willing to spend an extra $30 and time on another flat-iron and could they waive the shipping at least one way. The customer service person was impatient, told me it wasn't his fault and my only option was to mail them the product and the check. He couldn't wait for me to get off the phone. I called Ed Wyse corporate office to see if they could help me out in getting behind their products for a long time customer. Sorry was the reply. I threw the barely used flat iron into the trash and am going to buy the ghd from Sephora to replace it, or the T3 from Norsdtrom, the King of Customer Service. In an economy where businesses are looking for customers I will not give iTech or Ed Wyse any more of my money.
Description of iTech 83806 Ceramic Tourmaline Straightening Iron, 1-3/8"
iTech's professional Ionic Ceramic Tourmaline Iron smoothes, curls or straightens hair, allowing dozens of styles from a single tool. But the real triple play comes from the ceramic plates, tourmaline crystals and negative ions. Combined in a single tool that?ll last for years, they seal the cuticle, locking in color and moisture, while inhibiting split ends. Even damaged hair will take on a smooth appearance and dazzling shine, making you look like a styling genius.Flattening Irons
- Beauty > Products > Hair Care > Styling Tools > Irons
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